Injury claim guide

Soft tissue & ligament injury claims

Soft-tissue injuries are routinely dismissed as "minor" — but torn ligaments, ongoing pain syndromes, and prolonged recovery periods are serious and fully compensable.

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Common symptoms and impacts

If you've experienced any of the following after a motor vehicle accident, you may have a claim:

  • Sprains and strains
  • Ligament tears (ACL, MCL, rotator cuff)
  • Chronic pain (CRPS, fibromyalgia)
  • Stiffness and reduced mobility
  • Swelling and bruising
  • Muscle weakness
  • Long-term physiotherapy needs
  • Recurring re-injury

Symptoms can take days or weeks to appear. Get a medical assessment as soon as possible — both for your health and for your claim.

What your claim could cover

  • Medical and rehabilitation costs (past + future)
  • Lost income — past wages and reduced earning capacity
  • Pain and suffering / non-economic loss
  • Care and domestic assistance
  • Permanent impairment lump sum (where eligible)
  • Common-law damages where state thresholds are met
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Why these claims get under-paid — and how we fight back

Without "objective" imaging findings, insurers commonly under-offer on soft-tissue claims. We use specialist medical evidence, functional assessments, and pain-impact documentation to establish the true severity and duration.

How these injuries happen

Almost any motor vehicle accident — from rear-end collisions to side-impacts. Common in passengers and cyclists. Often combined with whiplash.

Frequently asked questions

How long do I have to make a claim?
Time limits vary by state. Most CTP schemes require notification within a few months of the accident, with longer periods for formal lodgement. Common-law claims have separate limitation periods (usually three years).
What if I was partly at fault?
In most Australian states, you can still claim even if you contributed to the accident. Your compensation may be reduced by your share of fault, but it's not eliminated.
Do I need to go to court?
The vast majority of motor vehicle accident claims settle without ever going to court. Where the insurer won't make a fair offer, we're prepared to litigate.
How much does it cost?
Nothing upfront. We work on a no-win, no-fee basis. If we don't recover compensation, you don't pay our legal fees.

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