Injury claim guide

Whiplash & neck injury compensation claims

Whiplash is the most common injury after a car accident — and one of the most frequently undervalued by insurers. We make sure you get what your claim is actually worth.

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Common symptoms and impacts

If you've experienced any of the following after a motor vehicle accident, you may have a claim:

Neck pain and stiffness
Reduced range of motion
Headaches starting at the base of the skull
Tingling or numbness in arms
Dizziness or fatigue
Difficulty concentrating
Sleep disturbances
Shoulder or upper back pain

Symptoms can take days or weeks to appear. Get a medical assessment as soon as possible — both for your health and for your claim.

What your claim could cover

Medical and rehabilitation costs (past + future)
Lost income — past wages and reduced earning capacity
Pain and suffering / non-economic loss
Care and domestic assistance
Permanent impairment lump sum (where eligible)
Common-law damages where state thresholds are met

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Why these claims get under-paid — and how we fight back

Insurers often dismiss whiplash claims as "soft tissue" with no objective imaging — but symptoms can persist for months or years and significantly impact work and daily life. Specialist medical evidence and pain-impact documentation make the difference between a low-ball offer and full fair compensation.

How these injuries happen

Whiplash typically results from rear-end collisions but also occurs in side-impact crashes, sudden braking, and low-speed accidents. Even minor-looking impacts can cause significant cervical strain.

Frequently asked questions

How long do I have to make a claim?

Time limits vary by state. Most CTP schemes require notification within a few months of the accident, with longer periods for formal lodgement. Common-law claims have separate limitation periods (usually three years).

What if I was partly at fault?

In most Australian states, you can still claim even if you contributed to the accident. Your compensation may be reduced by your share of fault, but it's not eliminated.

Do I need to go to court?

The vast majority of motor vehicle accident claims settle without ever going to court. Where the insurer won't make a fair offer, we're prepared to litigate.

How much does it cost?

Nothing upfront. We work on a no-win, no-fee basis. If we don't recover compensation, you don't pay our legal fees.

Get the compensation you deserve.

Free, confidential eligibility check. No win, no fee. Could change your future.

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